Return Policy and Shipping info

For any questions please email us at soulfiregifts@gmail.com or via the contact form on our website. 

 

Due to COVID, for the safety of our staff and customers we will not be accepting returns or exchanges 

 

-  We do not offer refunds, but if you have an issue with your order please send an email within 24 hours of receiving it.

 

- We do NOT cancel orders. Once you place an order we can not cancel it.

 

SHIPPING

- We try to ship within 5-7 days of ordering, however graphic tees are made in house by a local vendor and may take 7-10 days before shipping in high volume times.

 

- If ordering for a special event or holiday, please take into consideration potential delays during high-volume times and potential post office delays.

 

- We not responsible for products lost or damaged once your order has shipped. The postal carrier will be responsible once we ship the packages. If your item is showing delivered and you have not received it, please contact your local post office, UPS branch, etc.